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Salla Partners

Ideas Portal

Want a feature on the Partners Portal to be supported ? Salla values creativity.

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Status Needs review
Categories Partner Portal
Created by Mohammed Alarayshi
Created on Sep 3, 2026

Add "Voice Calls" to Supported Features

Right now, the Supported Features list only includes SMS, Email, and WhatsApp. Please add "Voice Calls" (or "Phone Calls") as an option.

Why it's useful: More and more apps use AI voice agents to call customers directly — for example, to confirm cash-on-delivery orders, follow up on abandoned carts, or handle support. These apps need a clear way to tell merchants that they communicate by phone call, just like SMS or WhatsApp apps do today.

Who benefits: Merchants get a quick, honest picture of how an app will contact their customers before installing it. Developers building voice-based apps get a proper category to describe what their app actually does, instead of forcing it under SMS or leaving it blank.

How it should work: Add a "Voice Calls" toggle in the Supported Features modal, next to SMS, Email, and WhatsApp. If helpful, it can include sub-options like "Local Calls" and "International Calls," similar to how SMS already offers "Local SMS" and "International SMS."